At Allvoro, we take pride in the quality and craftsmanship of our products. Each kids blanket is made with care, comfort, and durability in mind. This Warranties Policy explains what is covered, how long coverage lasts, and how to make a claim if needed.
1. Product Quality Assurance
We are committed to ensuring that every product you receive meets our high standards of quality. All items are carefully inspected before shipping. If you receive a product with manufacturing defects or damage, we will repair, replace, or refund it in accordance with this policy.
2. Warranty Coverage
Our products come with a 30-day limited warranty covering:
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Manufacturing defects in materials or workmanship.
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Damaged or defective stitching, fabric, or finishing caused during production.
This warranty does not cover:
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Normal wear and tear.
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Damage caused by improper care, washing, or storage.
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Accidents, misuse, or modifications made by the customer.
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Damage resulting from shipping mishandling after delivery.
3. Duration of Warranty
The warranty period begins on the date of purchase and lasts for 30 days.
Claims made after this period may not be eligible for warranty coverage.
4. How to File a Warranty Claim
To make a warranty claim:
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Contact our support team at support@allvoro.store within 30 days of receiving your order.
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Provide your order number, a description of the issue, and clear photos of the defective product.
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Our team will review your claim and respond within 2–5 business days with further instructions.
If approved, we will issue one of the following resolutions based on the case:
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Replacement of the defective item (at no additional cost).
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Store credit or full refund to your original payment method.
5. Shipping for Warranty Claims
If your claim is approved, Allvoro will cover the shipping costs for returning the defective product or sending a replacement.
If the product is found not to be defective upon inspection, return shipping costs may apply.
6. Limitation of Liability
Allvoro’s responsibility under this warranty is limited to repair, replacement, or refund of the defective product.
We are not responsible for indirect, incidental, or consequential damages resulting from product defects or misuse.
7. Care Instructions
To ensure the longevity of your kids blankets and maintain warranty eligibility, please follow the care instructions provided on the product label.
Improper cleaning or handling may void the warranty.
8. Contact Us
For questions or assistance regarding this Warranties Policy, please reach out to our support team:
📍 Address: 542 Lakeview Court, Bend, OR 97702, USA
📞 Phone: +1 541 778 0925
📧 Email: support@allvoro.store