At Allvoro, we aim to deliver your favorite kids blankets safely and on time. This Shipping & Delivery Policy explains how we process, ship, and deliver your orders.

1. Order Processing Time

• All orders are processed within 1–3 business days after payment confirmation.

• Orders placed on weekends or holidays will be processed on the next business day.

• You will receive a confirmation email with your order details once it has been placed successfully.

2. Shipping Time & Delivery Estimates

Delivery times vary based on your location and shipping method:

• Standard Shipping (USA): 5–10 business days

• Express Shipping (USA): 2–5 business days

• International Shipping: 10–20 business days (depending on destination)

Please note: Delivery times are estimates and may vary due to factors such as weather conditions, carrier delays, or high-demand periods.

3. Shipping Rates

Shipping costs are calculated at checkout based on your delivery location and the weight of your order.
We may offer free shipping promotions on select products or order values, which will be clearly mentioned on our website.

4. Tracking Your Order

Once your order has shipped, you will receive an email with a tracking number and a link to monitor your delivery status.
If you don’t receive tracking information within 3 days of placing your order, please contact us at support@allvoro.store.

5. Incorrect or Incomplete Address

Please ensure that your shipping address is entered correctly during checkout.
Allvoro is not responsible for delays or lost packages due to incorrect or incomplete addresses.
If an order is returned to us due to an address error, the customer will be responsible for the reshipping cost.

6. Lost or Delayed Packages

If your package is delayed or lost during transit, please contact our support team.
We will work with the shipping carrier to locate your package and provide a resolution.
In case the item cannot be found, we may issue a replacement or refund depending on the situation.

7. International Shipping

We proudly ship worldwide. However, international customers are responsible for any customs duties, import taxes, or fees that may apply in their country.
Delivery times for international orders may vary due to customs clearance.

8. Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery with clear photos of the damaged product and packaging.
We’ll arrange a replacement or refund as quickly as possible.

9. Contact Us

For any questions regarding shipping or delivery, please reach out to us:

📍 Address: 542 Lakeview Court, Bend, OR 97702, USA
📞 Phone: +1 541 778 0925
📧 Email: support@allvoro.store